Delivery & Care

Every Northline piece is made to order. Standard collection pieces typically leave the workshop in 8–10 weeks; quoted commissions receive a project-specific schedule.

White-glove delivery and installation are quoted by destination, access conditions, and piece size. We will confirm the delivery scope before fabrication begins.

Local Minneapolis–Saint Paul delivery is available. Freight delivery is available within the continental United States.

Inspect the piece at delivery. If it arrives damaged, note the damage with the carrier and email studio@northlinecarpentry.com within 48 hours so we can resolve it.

Because each piece is fabricated to its approved specification, made-to-order and custom work cannot be returned for preference changes. Changes requested after fabrication begins may affect price and schedule.

If a piece differs materially from the approved specification, we will repair, remake, or otherwise resolve it with you.